John Paul USA, International

Experience Americana at its best.

Frequently Asked Questions

Questions and comments may be sent to the address below. (English/Japanese)

johnpaulusa.jp@gmail.com

 

Can you ship products outside of Japan?

No, at this time we can only ship to addresses in Japan. If you see a product that you are very interested in you may contact us and we can discuss possible options for shipping internationally. 

Can I contact your website in Japanese?

Yes. At John Paul USA we have both English and Japanese staff available to assist you with your needs. 

If I contact John Paul USA how long will it take for a response?

We strive to communicate in a timely manner with our valued customers. We will contact you within 24 hours Monday-Friday. 

What if I have a specific question about a product available on your website.

Please feel free to E-mail us and we will get back to you ASAP. 

Can I purchase my product in Japanese Yen?

Yes. When you purchase an item from our online store the buyer will pay for the item in Japanese Yen.